Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at info@btstackshop.com. Please note that returns will need to be sent to the following address:

BTS Tack Shop

Address: Ruko West Park No. B5 , Jl. BSD Raya Pusat, Pagedangan, Tangerang Regency, Banten 15339

Phone Number: 08174929320